PrivaCY policy
Introduction
Rocket Learning (“we”, “us”, “our”) is committed to collecting and processing your personal data responsibly and in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable laws.
This Policy applies to personal data that we collect directly through our website and social media platforms, where Rocket Learning acts as the Data Fiduciary, that is, the entity that decides why and how your personal data is processed. Where Rocket Learning processes personal data on behalf of government departments or partner organisations under separate, documented programme agreements, that processing is governed by those agreements, and the relevant government department or partner organisation may be the Data Fiduciary for that data. Where we rely on your consent for a specific purpose, such as using your photograph for external communications, we will ask for that consent separately and clearly. In these cases, you may withdraw consent at any time without penalty and without affecting your access to our programs.
This Policy should be read together with our End User Agreement for Rocket Learning’s website and Social Media which explains your responsibilities when interacting with us through these channels. By continuing to use our website/social media, you confirm that you have read and understood both documents.
What Data We Collect
| Category of Personal Data | Why We Collect It | Legal Basis | How Long We Keep It |
| Name and contact details (phone number, email, social media login) | To respond to your enquiries and to send you programme updates that you have requested | Your consent to use this data for this purpose | 5 years from resolving your queries, or on withdrawal of consent, whichever is earlier |
| Approximate location and demographic data | Obtained through cookies/IP address information when you use our website/social media, used to determine where this request is coming from so we can provide you with what you’ve requested | Your consent to use this data for this purpose | 5 years from resolving your queries, or on withdrawal of consent, whichever is earlier |
| Any information you choose to share with us when contacting us | To respond to and resolve your query | Your voluntary provision of this data for this purpose | 5 years from resolving your queries, or on withdrawal of consent, whichever is earlier |
Cookies and Tracking Technologies:
We use cookies and similar technologies on our website to understand how visitors use our site and to provide a better experience. Where cookies are not essential for the functioning of our website, we will ask for your consent before setting them. You can manage or withdraw your cookie preferences at any time through your browser settings.
Why We Collect Your Data
We collect and process your personal data to communicate program updates on request, and to comply with our legal obligations. We process your data only where we have a lawful basis to do so under the DPDPA. We will not use your personal information to carry out any wholly automated decision-making that affects you
Children’s Data
This website is not directed at children. We do not knowingly collect personal data directly from individuals under the age of 18 through this website. Where applicable, where Rocket Learning is the Data Fiduciary, when we collect or process a child’s personal data, we do so with verifiable consent from a parent or legal guardian, obtained separately and in accordance with the DPDPA. If you are a parent or guardian with questions about how your child’s data is handled, please contact our DPO.
How We Share Your Data
We may share your personal data with government departments under formal program partnerships, technology and service providers who support our program delivery, and legal or regulatory authorities where required by law. We share data with donors and evaluators only in anonymised or aggregate form unless you have separately consented to identifiable sharing. Wherever we share personal data, we ensure that the receiving party has appropriate security measures in place to protect such data. We do not sell or rent your personal data to any third party.
Data Retention and Deletion
We retain each category of personal data only for as long as set out in the table in Section 1, or as required by applicable law, whichever is longer.
If you ask us to delete personal data you have previously shared with us, we will, unless required by any law to retain it, promptly delete it from our internal systems, and take reasonable steps to ensure it is also deleted from the systems of any third parties with whom we shared it.
What Happens If There Is a Data Breach
If a personal data breach affects your personal data, we will notify you without undue delay. Our notification will describe the nature of the breach, its likely consequences for you, and the steps we have taken or propose to take to address it and reduce any harm. We will also report the breach to the Data Protection Board of India as required under the DPDPA.
Your Rights
Under the DPDPA, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete personal data
- Request erasure of your personal data where the purpose for processing has ended
- Withdraw consent at any time for processing based on consent
- Nominate another person to exercise your rights on your behalf in case of your death or incapacity
- Seek grievance redressal
Data Security Measures
Rocket Learning will take reasonable steps to keep information collected online secure, and prevent unauthorized access or misuse. These steps may include:
- Encryption, pseudonymization, or access controls
- Data minimization or restricted access arrangements
- Enhanced audit and monitoring rights
Grievance Redressal
If you have a concern about how we handle your personal data, please contact our Data Protection Officer at privacy@rocketlearning.org in the first instance. We will respond to your concern within 30 days.
If your concern is not resolved to your satisfaction, you have the right to escalate it to the Data Protection Board of India.
Changes to This Policy
We may update this policy from time to time. Where changes are material, we will notify you through the channels through which you engage with us. The date of the most recent update is shown at the top of this document.
Contact Us
For any questions about this policy or your data:
Data Protection Officer: suresh.u@rocketlearning.org
General enquiries: privacy@rocketlearning.org
Conclusion
Your privacy is important to us. We are committed to safeguarding your information and using it responsibly to enhance early childhood education.